Could I print my own brand or logo on products ?
of course, we provide OEM service, Pls send the photo of Logo to us at first.
Do you have a MOQ?
If need print your Logo, MOQ is 50PCS
Which payment way i can choose?
Trade assurance,T/T, west-union, money gram, paypal, etc.
Which logistic way you will ship the parcel?
By express (DHL, UPS, FEDEX, TNT, EMS)to your door, large quantity will by sea, send it to your shipping agent also OK!
My package has missing products. What should I do?
Please take photo for all the products together and contact us timely, we will confirm your order with our warehouse at the same time. We will offer best after service for you!
If got broken items in my products . What should I do?
Send us picture at the first time when you got the package. We will replace it for you on next order.
Is it possible to buy in bulk formulations?
Customers can buy in bulk formulations. If you are interested in sourcing in bulk formulations, please write to us at marketing
What is your delivery time?
Depends on your delivery preference (by air or by ship) and expected lead time, our project management team always makes sure we beat deadlines, and our products shipped on time base on our set critical path. Our samples are FedEx for your approval. We also help review and organize all paperwork needed for both parties to guarantee smooth shipment and arrival of your finished goods.
Is it possible to provide my ingredients?
Yes. We have a highly educated team of experts in cosmetic chemistry. Customer can give us their ingredient, ideas, nominated source, or the ingredient theme. We have close relationships with the world-renounce raw material suppliers. Therefore, we can achieve the formulation you want. If you have your own patented formulation and just need a partner to help do the finished products, we have worked with many brands with this request and understand the process to accommodate the needs.
What is your confidentiality policy?
We are relatively open to brands and customers signing NDAs with us. When it comes to product development, we never share products among our customers. We do not do wholesale. Therefore, we do not resell other customers' final products or re-label our customers' formulations.
Regular FAQ
